To drive innovation and maintain operational efficiency, you need a robust, scalable and scalable approach to Business Process Management (BPM). As business processes mature, we move away from systems that only run predefined process models to more intelligent systems that dynamically support and control processes.

How do these technologies fit together and how can they help your business achieve operational benefits, or how do they fit into the overall business model?

Business Process Management (BPM) tools enable self-service where there was none before, helping organizations mobilize resources and automate routine manual tasks. With the increase in artificial intelligence (AI), companies are considering whether the same technologies can be used to push their B-PM tools even further. By linking AI technology to existing BMP software, commonly known as iBPMS tools, companies can do even more work by removing human errors from the process while delivering a better end product to customers.

Once focused on priorities such as cost reduction and process efficiency, modern BPM systems today focus more on the ultimate customer experience.

Artificial Intelligence (AI) is a powerful tool to increase efficiency and improve the customer experience. RPA organizations are already getting excited about the idea of ​​AI and are using it on a basic level like chatbots. Using programmable software, AI attempts to simulate human intelligence through natural language processing, machine learning and artificial neural networks.

In the future, artificial intelligence will play a much greater role in improving the customer experience and helping companies take a proactive approach, rather than a reactive one. Business Process Management (BPM) software can be combined with artificial intelligence to help companies dynamically automate more types of start-to-finish experiences. These suites are often cloud-enabled and low-code tools that help citizens and developers quickly develop workflow solutions.

The iBPMS is an integrated suite of technologies that coordinates people, machines and things through the Internet of Things and supports traditional business process management requirements. Standard features of the BPMS suite include process and web application modeling, data collection and business analysis to enable intelligent process change, access to securely stored files, collaboration tools including social collaboration software and much more.

While modern BPMS products can handle complex and lengthy business processes and integrate emerging technologies, they also have an LCNC development platform that can be used by both professional developers and business users to optimize business processes. Some consultancies have even divided BPM into two types and renamed it Digital Process Automation (DPA) and divided it into two types. DPI-wide refers to simpler, broader, and more cost effective process automation, and D PA describes in-depth complex processes that automate process management, data acquisition, and the management of complex data and processes.

Controlled machine learning enabled BPM tools to find valuable patterns in the data and automate processes and data collection more efficiently and cost-effectively.
Continious monitored, about 37 percent of all business processes were CCRMized, from supply chain sourcing to sales and marketing to customer service and customer service.

That may seem low, but large companies initially started boisterously to reach the goal of equipping themselves with intelligent software that can automate various processes to control their business processes and operations. In the past, the goals of digital transformation were primarily achieved through Business Process Management (BPM) tools designed to help companies organize resources, automate routine manual tasks, and enable self-service where previously did not exist. BMP helps you manage repetitive processes such as customer service and supply chain management, sales, marketing, customer service, inventory management, etc.

However, because artificial intelligence is a leader in business technology, the digital transformation has been forgotten in recent years to deeply anchor business processes.

Two factors drive the merger of BPM with intelligent technology: universal application development platforms that allow easy integration with other technologies, and the ability to automate business process decisions from efficiency to compliance. Making AI a part of your life is gaining traction, with countless benefits that come with it. It has been years since artificial intelligence was introduced into business process management, a process that has taken time to progress in how it works.

For this reason, artificial intelligence is increasingly popular in various branches such as the logistics, manufacturing and process industry, the financial sector, healthcare and pharmaceutical industries, retail and wholesale, agriculture, food or feed producers, construction and government and municipalities where many tasks are repetitive but more and more in-depth analyzes are also needed.

Curious about what this new technology can mean for your company?
Then take a look at our solutions page with industry-specific solutions or contact us!